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To expedite your warranty inquiry, please include the following information in the “Comments” section below:

1. Name and color of product.
2. Describe the issue.
3. The PO#, which can be found on a small white tag sewn into the underside of the chair.
4. Your mailing address.

If you have a photo of the damaged product, please upload the photo below. This will quicken the process even further.

Thank you in advance for supplying us with this information and for your cooperation as we review your warranty and repair inquiry.

Maximum upload size: 25.17MB

GCI Outdoor Headquarters
457 Killingworth Road
Higganum, CT 06441
Main Office: (860) 345-9595
Toll-Free: (800) 956-7328
Customer Service: (860) 345-9595 (Press “0”)
Fax: (860) 345-2966

Office Hours:

Monday – Thursday 8:00 am – 5:00 pm EST
Friday 8:00 am – 2:00 pm EST